Session Details

Documenting Your Service Practices

Carol Smith — President, Home Address
May 16th at 8:30 AM - 10:00 AM, Room: Ballroom 2

Documenting policies and procedures clarifies company thinking, aligns the attitudes of company personnel, and increases consistency. The resulting guide provides a useful daily reference, an effective textbook for staff development and cross training, and a base for ongoing growth and improvement. This class streamlines the development process by providing practical insights, samples, outlines, checklists, and guidelines. When you complete this class you will be able to use the templates provided to document service practices in a cohesive guide for reference and training.

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May 15-17, 2019